Feb 21 & 22, 2019 Verbal De-Escalation Skills (NDC)

Course Information
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Feb 21 & 22, 2019 Verbal De-Escalation Skills (NDC)


Verbal De-Escalation Skills is an interactive training workshop that will enable you to organize your thinking about how behavior escalates and how to respond appropriately in the moment using a mix of activities and instructional teaching. A testing component is provided at the end of the day, after which you will receive certification in this course from the Crisis Prevention Institute (CPI).

Course Overview

In this powerful course, you will advance your skills to:

            1. Recognize signs of escalation in another person 
            2. Respond with appropriate verbal de-escalation approaches
            3. Understand the RRC procedures to follow when responding to escalating situations

Please note that physical interventions are not covered in this training course. If the session is full, you will be put on a waiting list.

            • Time: 1:00 pm to 4:30 pm (both days) - must attend both days
            • Room: FM 34 (Centre for Learning and Program Excellence Training Room)
            • Campus: Notre Dame Campus

For more information, please contact Taryn Presley at (204) 632-2484.